Terms & Conditions
1. E-shop Operator
2. Private Data Protection and Registration
3. Price and Fees
4. Order of Goods
5. Payment Methods
6. Means of Delivery/Receipt of Goods
7. Order Dispatch and Delivery Conditions (abroad)
8. Warranty Period
9. Exchange, Returns and Warranty Claims
10. Final Provisions
1. E-shop Operator
Below you will find the Terms and Conditions of TEESCLUB, s.r.o., who you are about to do business with. By purchasing our products at www.teesclub.eu you consent to the following Terms and Conditions.
TEES CLUB, s.r.o.
Šenkvická 12/D
902 01 Pezinok
Slovenská republika
company registered seat differs from the postal address and place of business, ie the store:
(TEES CLUB, s.r.o., Hlavná 671, 925 62 Váhovce) registered in the Commercial Register of District Court Trnava, Section: Sro, Insert No: 39800/T
ID No.: 50826069
Tax ID No.: 2120502626
Phone No.: +421 948 301 130
E-mail: info@teesclub.eu
Surveillance authority:
Slovak Trade Inspection (SOI)
The Inspectorate of the Slovak Trade Inspection for the Bratislava region
Prievozská 32, P. O. Box 5, 820 07 Bratislava 27
Department of Surveillance Execution
Phone No.: 02/58272 172, 02/58272 104
Fax No.: 02/58272 170
E-mail: ba@soi.sk
2. Private Data Protection and Registration
2.1 Purchase via E-shop
In our e-shop you can shop either as a registered customer or without registration. In both events, we must process the information, ie personal data, we receive. We protect personal data in compliance with Act No. 122/2013 Coll. on Protection of Personal Data in Information Systems.
By registering at www.teesclub.eu or by submitting your order, you consent to have your personal data processed in compliance with Act No. 122/2013 Coll. on Protection of Personal Data as amended.
Provision of personal data is voluntary. You may retract your consent at any time in writing sent to our postal address. Consent expires one month after the delivery of the retraction of your consent and your data will be erased.
2.1.1 Purchase without Registration
You may submit your order without registration. However, even in this case we cannot refrain from processing information considered personal data. We will need mainly the following data:
• first name and surname
• delivery and invoice address
• telephone number
• e-mail address
We use your data solely for the purposes of processing your order and delivery of goods, for the time period material to the fulfilment of the contract by the seller.
Several times a year, we would like to send a newsletter on what is new in TEES CLUB to your e-mail address specified in the order. In the event you do not wish to receive such information, let us know by replying to a particular e-mail newsletter.
2.1.2 Purchase with Registration
Our e-shop offers customers the possibility to register. In such a case, you will create your own profile on www.teesclub.eu with data that you can reuse later for any subsequent orders. When registered:
• Your data will be automatically filled in, you will not have to fill them in every time you shop;
• We will send you information on news and sales at TEES CLUB (if you do not wish to receive our newsletter, you can unsubscribe at any time by replying to a particular e-mail newsletter).
2.2 Provision of Personal Data to Third Parties
We do not disclose, make available or provide your personal data to any third parties, except organisations we cooperate with in order to correctly process, handle and deliver your orders. These organisations include mainly banks (eg for verification of payment by bank transfer), the Slovak Post and other delivery services.
3. Price and Fees
Postage and packaging fees are charged separately. Discount prices are valid up to the date specified in the product details or until out of stock. In the event of wrongful interference with the content on www.teesclub.eu or with the order, we reserve the right to change the price. You will always find the final price of your order in the order form right before submitting the binding order.
4. Order of Goods
Goods are ordered by submitting an order to www.teesclub.eu
It is not possible to order over the telephone. Every order must be recorded in the accounting system, so that we are can issue a purchase receipt and get records for our accounting books.
You may submit orders to www.teesclub.eu either as a registered user or without registration. By registering and creating a profile on www.teesclub.eu, you gain advantages described in 2.Purchase with Registration.
Creating an order consists of four simple steps that you will complete after putting the selected items in your shopping cart. We advise you to carefully read the instructions on exercising consumer rights regarding contract termination and our Terms and Conditions. After you submit your binding order by clicking on “order with obligation to pay” you will immediately receive a confirmation of receipt at the e-mail address specified in your contact information.
5. Payment Methods
When purchasing goods via the e-shop, you may use one of several payment methods:
• noncash payment using electronic banking services
• bank transfer/deposit into account of TEES CLUB s.r.o.
account:4024653354/7500 IBAN SK15 7500 0000 0040 2465 3354 BIC (SWIFT) CEKOSKBX
Cases the postage and packaging charges for Europa are 5,50 EUR, for the World are 7,50 EUR, for orders over EUR 70.00 postage and packaging are free of charge.
5.1 Noncash Payment by Electronic Banking Services
You may pay for any orders using noncash payment methods:
• CardPay
• PayPal
Noncash payment is mandatory for orders from abroad with delivery outside the Slovak or Czech Republic.
5.3 Bank Transfer/Deposit into Account of TEESCLUB, s.r.o.
The goods will be sent upon receipt of your payment.
account:4024653354/7500 IBAN SK15 7500 0000 0040 2465 3354 BIC (SWIFT) CEKOSKBX
6. Means of Delivery/Receipt of Goods
Goods ordered via www.teesclub.eu can be delivered the following way:
• using the services of the Slovak Post – delivery to a post office/address
6.1 Delivery to a post office/delivery to an address
If you select the “delivery to a post” or “delivery to an address” delivery method in your order, it will be delivered using the services of the Slovak Post. In both cases the postage and packaging charges are EUR 5.50 for Europa, EUR 7,50 for the World; for orders over EUR 70.00 postage and packaging are free of charge.
6.1.1 Delivery TO A POST OFFICE
When selecting this delivery method, your package will arrive directly to a post office. You have paid in advance for your order, you can simply pick up your shipment.
6.1.2 Delivery TO AN ADDRESS
When selecting this delivery method, your postman will bring the package to the specified address. In the event he/she cannot reach you, your shipment will be placed at the relevant post office. You have paid in advance for your order, you only have to accept your package.
7. Order Dispatch and Delivery Conditions ( abroad)
7.1 Delivery Terms and Conditions
TEES CLUB s.r.o. is obliged to deliver ordered goods at the latest within 30 calendar days from the date of order confirmation. Obligation to deliver goods is fulfilled when we deliver the goods to you or a third party specified by you, or by handing the shipment to our shipper for delivery. If you do not accept ordered goods that were properly delivered to the delivery address specified in the order/order confirmation or do not pick up ordered goods specified for in-store pickup, TEES CLUB s.r.o. has the right to claim reimbursement in the amount of expediently incurred costs related to order dispatch. You acquire ownership rights to the goods by accepting the goods at the specified delivery point and by paying the full cost. By accepting the goods, the risk of accidental loss and accidental deterioration passes onto you. If the shipment is visibly damaged, you are entitled not to accept the shipment.
Order dispatch and selected delivery conditions differ depending on the delivery place of delivery.
• worldwide delivery
7.2 Problems with Delivery of Dispatched Order
If you do not receive the goods or notice of delivery within the term of delivery, please contact your post or us:
by phone: +421 948 301 130 or
by e-mail: info@teesclub.eu
7.3. Dispatch of Orders by Delivery Method and Place of Delivery
TEES CLUB s.r.o. is not in any way liable for late delivery caused by the post nor for damage to the shipment caused by the post. TEES CLUB s.r.o. is also not in any way liable for you incorrectly filling in the delivery address.
7.3.1 Dispatch of Orders to be delivered ABROAD
Goods are considered delivered at handoff. We are able to deliver goods worldwide. In such event you have to pay in advance using CardPay, or PayPal services. Such orders will not be processed further without payment in advance and will be considered void.
In this case the postage and packaging charges for a 0,5 kg package are EUR 5,50 for Europa, EUR 7,50 for the World / 0,5 kg/, For orders over EUR 70.00 postage and packaging are free of charge.
Unless otherwise specified, we customarily dispatch goods within 5 working days, however at the latest within 14 calendar days upon receiving a successfully completed order or after order authorisation. If the goods are out of stock, we will notify you without delay in order to discuss further steps.
TEES CLUB, s.r.o. is not in any way liable for late delivery caused by the post nor for damage to the shipment caused by the post. TEESCLUB, s.r.o. is also not in any way liable for you incorrectly filling in the delivery address.
8. Warranty Period
By law, there is a 24 month warranty for all goods that starts as of the day of goods delivery.
Every shipment includes an invoice that doubles as a warranty certificate. If you have not received an invoice, let us know as soon as possible at info@teesclub.eu
9. Exchange, Returns and Warranty Claims
9.1 Exchange
Goods purchased via our e-shop can be exchanged for other goods within 24 months after purchase.
9.1.1 Exchange Conditions
• Goods you wish to exchange must NOT be damaged, used and/or washed.
• You do not need to return goods in its original packaging, ie we exchange goods without a mason jar (or other packaging).
• In the event you wish to exchange goods by post, do not send them to us using the “cash on delivery method”, we will not accept such a shipment.
9.1.2 Exchange Process – Customer
• sent it as a signed for package or letter (not “cash on delivery”).
• Address for delivery of returned goods:
TEES CLUB, s.r.o.
Šenkvická 12/D
902 01 Pezinok
Slovenská republika
• To exchange goods you will need a copy of purchase receipt.
• Make sure the goods for exchange are in order, not damaged, without packaging.
• Include a copy of the receipt and accompanying letter with information regarding the demanded exchange in the package or letter with the goods.
9.1.3 Exchange Process – Provider
• We will check the received goods, read the accompanying letter and verify availability of goods, you wish to obtain.
• In the event you wish to exchange an item for an item with the same price and at the time it is available, we will send it to you in a signed-for letter or package without delay to the specified address.
9.1.4 Exchange Process – Special Events
In the event you wish to exchange goods for items with a different price or if the goods you are interested in are currently unavailable, we will discuss the reimbursement of the price difference individually by e-mail or phone. In such cases we recommend to notify us in advance at info@teesclub.eu
9.2 Returns
If you are a consumer, you can return all goods purchased via our e-shop info@teesclub.eu without submitting a specific reason and without any penalties within 14 calendar days after you or a third party specified by you (except the carrier) received the goods. If you decide to use this right, you must send a contract termination notice to TEES CLUB at the latest on the fourteenth (14) day after goods delivery. You can use your right to contract termination by e-mail at info@teesclub.eu or in writing to TEES CLUB, s.r.o., Šenkvická 12/D, 902 01 Pezinok together with a signed written declaration on the contract termination that specifies your name and surname, address, order number, date of order and bank account number for financial reimbursement. You can also use a form for contract termination (if you use this option, we will confirm receipt of the termination notice without delay by e-mail).
9.2.1 Conditions for Returns
• Goods you wish to return must NOT be damaged, used and/or washed.
• In the event you wish to return goods by post, do not send them to us using the “cash on delivery” method, we will not accept such a shipment.
9.2.2 Returns Process – Customer
• sent the goods them as a signed for package or letter (not “cash on delivery”) at the latest within 14 calendar days upon using your right to terminate the contract. The time period is considered observed, if you send the goods back before the 14 day period lapses.
• Address for delivery of returned goods:
TEES CLUB, s.r.o.
Senkvická 12/D
902 01 Pezinok
Slovak Republic
• To return goods you will need a copy of the receipt.
• Make sure the goods for return are in order, not damaged, without packaging.
• Include a copy of the receipt and form for contract termination (form for contract termination) in the package or letter with the goods.
9.2.3 Returns process – provider
• We will check the received goods and whether the time period for returns has been observed.
• If everything is in order, we will return all payments that you made when entering the contract, mainly the purchase price including the delivery costs. That does not include additional costs, if you have chosen a delivery method other than the cheapest most common delivery method we offer. The payments will be returned without further delay, at the latest within 14 calendar days after we receive your notification of contract termination. Payments will be returned using the same payment method you used, if you expressly disagreed with other payment methods, and without adding any additional charges.
• Payment for purchased goods will be reimbursed only after the returned goods are delivered back to our address or after presenting a record confirming the goods have been dispatched, depending on what is first.
In the event of contract termination, you bear the costs of returning goods to TEESCLUB, s.r.o. You are liable only for any decrease in the value of the goods that occurred due to being handled in any other way than required for determining the character, properties and functionality of the goods.
In the event you do not meet some of the aforementioned conditions in compliance with the Terms and Conditions, the contract termination is not valid and effective, and TEESCLUB, s.r.o. is not required to return all provably incurred costs in compliance with the Terms and Conditions, and is also entitled to be reimbursed for costs related to returning the goods back to you.
9.3 Warranty Claims
9.3.1 Basic Information
Warranty period for all goods purchased in our e-shop www.teesclub.eu is 24 months.
In some cases we will process the claim at once, however at the latest within 30 days after receiving goods for warranty claim. You can claim warranty of goods, file complaints or other motions at TEESCLUB, s.r.o., Šenkvická 12/D, 902 01 Pezinok.
We do not consider wear and tear due to use and washing that naturally and inevitably occurs as a result of normal wear or aging as reason for warranty claims.
Please remember that goods produced by TEESCLUB, s.r.o. which you purchased at a place other than the www.teesclub.eu e-shop or our brick and mortar shop, can be claimed only at the seller’s you have purchased it at.
9.3.2 Conditions of Warranty Claims
• Notification of a warranty claim or delivery of claimed goods must be executed within 24 months after the date of purchase.
• In the event of warranty claim, you do not need original packaging, ie please return the goods without the mason jar (or without other packaging if appropriate)
• Do not send goods for warranty claims using the “cash on delivery method:, we will not accept such a shipment.
9.3.3 Warranty Claims Process – Customer
• The Goods you want to complain to send a recommended package or letter (not “cash on delivery”).
• Address for delivery of claimed goods:
TEES CLUB, s.r.o.
Šenkvická 12/D
902 01 Pezinok
Slovak Republic
• To claim warranty for goods, you will need a copy of the receipt.
• Make sure the goods for warranty claims are in order, not damaged and without packaging.
• Include a copy of the receipt and accompanying letter specifying the defect in the package or letter with the goods.
• In the event you send goods claimed for warranty by post, it is better to notify us in advance at
9.3.4 Warranty Claims Process - Provider
• We will check the specified defect on the received item and confirm the warranty period based on the purchase receipt.
• Upon receipt of claimed item, we will contact you without delay (by phone or e-mail) and we will discuss the fastest and most efficient solution to your specific situation.
• We will inform you in writing (by e-mail) on further steps regarding the warranty claim process.
• We will send the repaired/exchanged goods to the address specified in e-mail communication.
If we accept your warranty claim, we will proceed with one of the following steps:
• We will repair or exchange the item for another item to you in person in-store or we will send it back bearing the shipment costs.
• If it is not possible to repair or exchange the item, we will reimburse you including the postage and
10.Final Provisions
The Terms and Conditions are valid as of 1 october 2017.
TEESCLUB s.r.o. reserves the right to change the Terms and Conditions. The obligation to notify of changes in the Terms and Conditions in writing is fulfilled by placing them on www.teesclub.eu
The Terms and Conditions become effective in regards to you upon entering into a purchase contract.